I have been having an ongoing problem with the support site. Mainly trying to upload pictures to support reviews I have submitted. I understand that the file size can't be greater than 5 Meg. It seems that even a lowly 2 meg file won't upload. "Site not found" frequently pops up, or the file just doesn't load. I have found that unless the file is less than 1 meg, things just cease to function. Is there an alternate source for sending this stuff in? I have an alternate address that I send Bill Plunk when this stuff happens for Armorama. Was wondering if anybody else is having the same issues, and if so what have you done to fix it. It is really annoying when it happens time and time again. Thanks. "Q"
ps. If I am doing something wrong, somebody please tell me!
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Support site woes
Red4
California, United States
Joined: April 01, 2002
KitMaker: 4,287 posts
AeroScale: 1,164 posts
Joined: April 01, 2002
KitMaker: 4,287 posts
AeroScale: 1,164 posts
Posted: Friday, February 08, 2008 - 12:42 AM UTC
Posted: Friday, February 08, 2008 - 12:10 PM UTC
Hi Matthew!
Do you need to send pictures for a review on Aeroscale? If yes, you can send the files to a Staff Member via e-mail if you have troubles with the Support Center. I can't help you out further I'm afraid. I think only Staff Jim may have the answers to your questions. Maybe the problems are related to the recent move of the Kitmaker Network to another server. There is a "Bug Report" thread on Modelgeek for that: see here
Jean-Luc
Do you need to send pictures for a review on Aeroscale? If yes, you can send the files to a Staff Member via e-mail if you have troubles with the Support Center. I can't help you out further I'm afraid. I think only Staff Jim may have the answers to your questions. Maybe the problems are related to the recent move of the Kitmaker Network to another server. There is a "Bug Report" thread on Modelgeek for that: see here
Jean-Luc
Posted: Sunday, February 10, 2008 - 09:12 PM UTC
Hi Jean-Luc
Matthew got his pics through to me OK just before I went away for the weekend. I'll start work on them tonight.
All the best
Rowan
Matthew got his pics through to me OK just before I went away for the weekend. I'll start work on them tonight.
All the best
Rowan
Posted: Sunday, March 09, 2008 - 08:09 PM UTC
Hi again
Staff_Jim has announced that he's taken the Resolution Centre off-line for the foreseeable future. Anyone with an article to submit to Aeroscale can continue to e-mail me (and the great news is that Jim's set up a new e-mail system that allows for large file attachments) - so get writing.
All the best
Rowan
Staff_Jim has announced that he's taken the Resolution Centre off-line for the foreseeable future. Anyone with an article to submit to Aeroscale can continue to e-mail me (and the great news is that Jim's set up a new e-mail system that allows for large file attachments) - so get writing.
All the best
Rowan