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Early Aviation
Discuss World War I and the early years of aviation thru 1934.
Hosted by Jim Starkweather
Parts from Eduard
plastickjunkie
_VISITCOMMUNITY
Florida, United States
Joined: December 31, 2009
KitMaker: 399 posts
AeroScale: 132 posts
Posted: Sunday, August 29, 2010 - 03:40 AM UTC
Have you guys had a hard time getting parts from Eduard? I contacted them over a week ago regarding some parts I lost for my 1:48 Fokker DVII kit #8132. Still waiting for a reponse.
JackFlash
_VISITCOMMUNITY
Colorado, United States
Joined: January 25, 2004
KitMaker: 11,669 posts
AeroScale: 11,011 posts
Posted: Sunday, August 29, 2010 - 06:32 AM UTC
It may take a second request. They are also on Facebook.
plastickjunkie
_VISITCOMMUNITY
Florida, United States
Joined: December 31, 2009
KitMaker: 399 posts
AeroScale: 132 posts
Posted: Thursday, September 02, 2010 - 02:22 PM UTC

Quoted Text

It may take a second request. They are also on Facebook.


I did that and nothing after almost two weeks. They list two contact sites that I have sent emails to. I have never experienced such poor customer service. Whenever I needed parts from Tamiya, Hasegawa and Revell, they have gotten back to me within a day or two.
JackFlash
_VISITCOMMUNITY
Colorado, United States
Joined: January 25, 2004
KitMaker: 11,669 posts
AeroScale: 11,011 posts
Posted: Thursday, September 02, 2010 - 05:53 PM UTC
I'll forward your request through my e-mail.. See if that helps.
plastickjunkie
_VISITCOMMUNITY
Florida, United States
Joined: December 31, 2009
KitMaker: 399 posts
AeroScale: 132 posts
Posted: Thursday, September 02, 2010 - 09:34 PM UTC
Stephen

Thanks for your help.
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