hello all
does someone know something about the activity of Lone Star Models?
I ordered an item back in July 2018, got a confirmation with the remark it goes 6-8 weeks.
I wrote them on 8th January 2019, without to get a response right now.
is this company down?
cheers Tom
Rotary Wing
Discuss helicopters and other rotary wing aircraft from any era.
Discuss helicopters and other rotary wing aircraft from any era.
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Lone Star Models
Thomas_
Aargau, Switzerland
Joined: January 10, 2006
KitMaker: 63 posts
AeroScale: 4 posts
Joined: January 10, 2006
KitMaker: 63 posts
AeroScale: 4 posts
Posted: Saturday, January 19, 2019 - 06:21 AM UTC
Snipalex
Bangkok, Thailand / ไทย
Joined: September 08, 2014
KitMaker: 54 posts
AeroScale: 53 posts
Joined: September 08, 2014
KitMaker: 54 posts
AeroScale: 53 posts
Posted: Saturday, January 19, 2019 - 10:39 AM UTC
Every day I receive e-mails asking about orders . I don't mind, you,my customers have every right to ask, I just don't like being in this position.
November and December were huge months with over 200 orders being received. Then the holidays and over the two weeks of Christmas/New Years my resin supplier closed. Never had before. So it was three weeks with only 1/2 gallon of resin on hand so only small orders were made and shipped. I am back up and running now and playing catch up. Sorry that the 4 to 6 week turnaround I try to stick to is out the window now. Doing the best I can ,but should you want a refund or think me a theif .( at least one has called me that recently) .well so be it I will gladly refund your order ,just don't order again because doubtfull things will have changed much. I expect to ALWAYS be running weeks if not months behind now.
It's from Facebook
https://www.facebook.com/pages/category/Retail-Company/Lone-Star-Models-213417762396858/
November and December were huge months with over 200 orders being received. Then the holidays and over the two weeks of Christmas/New Years my resin supplier closed. Never had before. So it was three weeks with only 1/2 gallon of resin on hand so only small orders were made and shipped. I am back up and running now and playing catch up. Sorry that the 4 to 6 week turnaround I try to stick to is out the window now. Doing the best I can ,but should you want a refund or think me a theif .( at least one has called me that recently) .well so be it I will gladly refund your order ,just don't order again because doubtfull things will have changed much. I expect to ALWAYS be running weeks if not months behind now.
It's from Facebook
https://www.facebook.com/pages/category/Retail-Company/Lone-Star-Models-213417762396858/
Thomas_
Aargau, Switzerland
Joined: January 10, 2006
KitMaker: 63 posts
AeroScale: 4 posts
Joined: January 10, 2006
KitMaker: 63 posts
AeroScale: 4 posts
Posted: Sunday, January 20, 2019 - 07:24 AM UTC
hello Alex
thank you for the link to facebook
I was was not aware of that...
cheers Tom
thank you for the link to facebook
I was was not aware of that...
cheers Tom